Updated on October 11, 2023
1 Introduction
Your service provider is COL WEB PTE. LTD. (together with the products we provide Sereal+, "we" or "us"), a company operating under the laws of Singapore. We recognize that your privacy is very important and we take it seriously and are committed to The data and information collected will be protected as necessary and how it is used will be transparent to you. This Privacy Policy describes the manner in which our policies and procedures on the collection, use, disclosure and sharing of your personal information or personal data on the website/application Sereal+ ("Sereal+" or the "Product") we provide to you, and how you access it when you visit or the rights you may enjoy when using our products and/or services. Please note that Sereal+’s Terms of Service apply to this Privacy Policy. By accessing or using the Sereal+ website and applications, you agree to accept this Privacy Policy unconditionally. If you do not agree to the terms of this Privacy Policy, please do not use the Sereal+ Services. This privacy policy is important. We hope you will take the time to read it carefully.
2. Age limit
Sereal+ is not intended for use by minors. Persons under the age of 18 (or the legal age of majority in the jurisdiction in which you reside) are not permitted to use our Website, Applications and/or Services for any purpose. Sereal+ will never knowingly collect or receive personally identifiable information or other content from users or visitors that Sereal+ knows are under the age of 18. If Sereal+ discovers that a minor user has created an account, or that a minor user or visitor has posted personally identifiable information or other content on this product, Sereal+ will assist the minor's guardian to terminate the account and delete the information or other content.
3. Collection of information
We want you to understand the types of information we collect when you use our Services. We use this information to operate, develop and improve our service - from figuring out basic things like the languages you're accustomed to speaking, to more complex information like the ads you find most useful, what's most important to you online Author or stories you might like. 3.1. When you interact with our Website, Applications and/or Services, we collect information that can be used to identify you ("Personal Data"). Some of the information we collect is stored in a way that cannot be linked back to you (“Non-Personal Data”). 3.2. When you register an account, we may collect information such as your nickname, location, phone number or email address. Our services may also allow you to create, upload or share content, such as customized avatars, signatures, passwords, etc. We may collect information you provide such as text, pictures, audio, etc. 3.3. When you log in, we collect the information stored in your account (usually your nickname, email address and account password), which we treat as personal information. This log information may include, but is not limited to, your Internet Protocol address, browser type, browser language, the date and time of your query, and cookie data. If you log into Sereal+ through a third-party account, we will request permission to access and share basic information from that third-party account, such as your name and email address in order to pre-populate our registration form, which you can do at any time by deleting Sereal+ for that third-party account. third-party account access to stop sharing this information with us. When you are not logged in to our products, we will obtain necessary information from the applications and devices you are using, such as your language preference, geographical location, etc. 3.4. If you have any consumption behavior when using our products and services, we may collect your payment information, such as credit card number, etc. This information is needed to complete transactions on our products. If you choose to use any third-party service to complete payment, you will directly provide your credit card number and other information to the third party and complete the payment. Please refer to the third party's privacy policy to choose whether to use third-party services. 3.5. If you choose to participate in our surveys, we may ask you to provide certain information (such as your product usage preferences, including personal data and non-personal data), which will be used to provide personalized help and instructions. Participation in the survey is voluntary, so you can choose whether to disclose this information. 3.6. We may allow other companies (such as third-party ad servers or ad networks) to serve ads within the Sereal+ platform. These third-party ad servers or ad networks use technology to deliver ads and links directly to you on Sereal+. When advertising occurs, they may automatically collect your IP address and use other technologies (such as cookies) to measure the effectiveness of their advertising and personalize the advertising content you see. When you use any of our services, we will automatically collect certain information about you, including your browser type and language, time zone setting, regional settings (country and preferred language), query date and time, cookie data, device Identifiers, and other information about your device, including type and model, manufacturer, operating system, carrier name, screen size, orientation, audio, battery, device memory usage, setup and startup time, etc.
4. Use of data
The information we collect and how it is used depends on how you use our products and services and how you manage your privacy controls. We will use the information collected through our services, individually or in combination, for the purposes described in this policy or for other purposes disclosed to you in connection with our services. For example, we may use your information for the following purposes Help us provide and administer our website, applications and/or services, authenticate users for security purposes, provide personalized user features and access, process transactions, conduct research, develop new features, and improve our FUNCTIONALITY, ALGORITHMS AND AVAILABILITY OF THE SITE, APPLICATION AND/OR SERVICES. 4.2. Communicate with you regarding your use of our Site, Applications and/or Services, product announcements and software updates, and respond to your requests for assistance, including providing account verification support if you encounter difficulty accessing your account. 4.3. Send you direct marketing information and special offers about our products and services via inbox messages. If you do not wish to receive any of the above messages, please contact us at contact@serealplus.com when you create your account or any time thereafter. 4.4. Display User Content associated with your account and ensure that it is available to you when using our Services. 4.5. To calculate aggregate statistics on the number of unique devices using our Website, Applications and/or Services and to detect and prevent fraud and abuse of these devices. 4.6. Analyze what features or actions are taken on our website, applications and/or services to improve your experience. 4.7. Verify that parents and guardians agree to minors using Sereal+ through the payment process. 4.8. To facilitate your purchases on our website, applications and/or services and to verify your real name to facilitate the creation of your payment account. 4.9. Use a third-party payment platform to process your payment. If you choose to use our services or provide us with your information, your information may be transferred to and processed on servers or databases located outside your country or jurisdiction (including Singapore). handling and maintenance. The laws of these countries or regions may be different from the country or region where you live, and we will take appropriate measures to ensure the safe transmission and legal use of data. If you do not want your information to be transferred to, processed or maintained outside your country or jurisdiction, you should not use our Website, Applications and/or Services.
5. Sharing of data
5.1. Information shared on our website, applications and/or services Any information you include in your publicly visible Sereal+ profile, which may include your profile ID, nickname, photo and your bio, will be shared on our Sites, Applications and/or Services for the purposes of your Instructions for maintaining your account and requirements. 5.2. Sharing of your data outside our website, applications and/or services Some features associated with Sereal+ allow you to provide shared information to people outside the Sereal+ network. For example, certain social media features within Sereal+, such as "plug-ins" (which create a direct link between two websites), allow you to post and disclose shared information. If you share information using these features, third parties (whether or not we have a partnership or other relationship) and their platform users may be able to see and use your information. In addition, we may allow other companies (such as third-party ad servers or ad networks) to serve ads within the Sereal+ platform. When advertising occurs, they may automatically collect your IP address and use other technologies (such as cookies, etc.) to Measure the effectiveness of their advertising and personalize the advertising content you see. The information we share with such third parties is as described to you when you first use the service or feature, and we require the third parties to provide the same or equivalent user data protection as described in this policy. You can control which third parties have access to this information in your account. You may revoke your consent to the sharing of this information at any time by following the instructions listed here. We will not provide any of your personally identifiable information to these third parties without your consent. Please note that if you ask us not to share this information with third parties, you may no longer be able to use related services or features. In addition, Sereal+'s privacy policy does not apply to such third parties and we have no control over the actions of those third parties. You are advised to review the respective privacy policies of these third party platforms to learn more about their practices and how to choose Instructions for opting out of certain practices. We are not responsible for any third party's use of any information you provide to them.
6. Disclosure of data
We may disclose your information under the following circumstances. 6.1. Obtain your consent: After obtaining your consent, we may share your personal information with certain third parties. 6.2. Service providers: We employ other companies and individuals to provide services on our behalf for the purposes described in this policy. Examples of these services include data analysis, IT and related services, payment processing, sending emails and providing customer support, and security services, among others. These agents and service providers may have access to your personal information when performing services for us and are contractually obligated to maintain the confidentiality and security of your personal information. We also require that they may only use this data on our behalf, within the scope of the services they provide to us, and for purposes consistent with this policy. You understand and agree that in order to carry out necessary and reasonable business smoothly and meet your needs, our products may include third-party SDKs or other similar applications, which require sharing some of your information with some service providers. We will conduct strict security assessments on the service provider's SDK or similar applications to protect the security of your personal information. The collection and processing of information by third-party SDKs or other similar application service providers comply with their own privacy terms and do not apply to this policy. We strongly recommend that you check the privacy terms of any third-party SDK services before using them. For the specific information collection and use of the SDK, please refer to the privacy policy or relevant statements of the SDK operator. To protect your legitimate rights and interests, when you find that there are risks in this SDK or other similar applications, it is recommended that you immediately terminate the relevant operations and contact us in a timely manner. When you use these products or services provided by a third-party SDK, the third-party SDK may call your device permissions and obtain your relevant information so that you can use the corresponding functions normally on different devices or third-party platforms. 6.3. Third-party platforms: If you use third-party applications and platforms through our products, you can choose to share and publish your information and related services on our products to your personal homepage on the third-party platform to communicate with you Share with others on the network. However, this policy does not apply to your use of any such third-party applications and services, and we are not responsible for how these third parties collect, use and disclose your information. We recommend that you review the privacy policies of these third parties before connecting or using their applications or services to learn more about their information and privacy policies. 6.4. Other users: If you participate in social activities such as chatting and posting comments, the audio, video, text, pictures or electronic information you disclose may also be made public. This information may also be read, copied, collected or used by other users. 6.5. Legal provisions: According to relevant laws, regulations and national standards, in the following circumstances, we may share, transfer, and publicly disclose your personal information in accordance with the law without your consent: 6.5.1. Relevant to the performance of obligations stipulated by laws, regulations and industry authorities; 6.5.2. Directly related to national security and national defense security; 6.5.3. Directly related to public security, public health, and major public interests; 6.5.4. Directly related to criminal investigation, prosecution, trial and execution of judgment; 6.5.5. In order to protect your or other individuals' life, property and other major legitimate rights and interests but unable to obtain your consent; personal information that you disclose to the public on your own; 6.5.6. Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels; 6.5.7. Other situations specified by laws and regulations. 6.6. Affiliated Companies: We may share personal information with our affiliated companies.
7. Transfer of data
In principle, we will not transfer your personal information to any company, organization or individual, except in the following circumstances: 7.1. You make your own request; 7.2. Your explicit authorization and consent have been obtained in advance; 7.3. In accordance with laws and regulations or mandatory administrative and judicial requirements; in accordance with laws, regulations and business practices, in mergers, acquisitions, asset transfers, mergers, reorganizations or bankruptcy liquidations and other similar transactions, if personal information is involved in the transfer, we will New companies and organizations that hold your personal information are required to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek your authorization and consent again. As our business develops, we and our affiliates may engage in mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you before the transfer.
8.Cookies and related technologies
We use cookies to provide, protect and promote our products. When you use our products and/or services, we or our third-party partners may collect your information (including login information, browsing history) by placing secure cookies and similar technologies in order to provide you with Provide content that is more relevant to your personal needs or that you may be more interested in, protect the security of your information and account, improve our products and services, etc. A "Cookie" is a small file containing a string of characters that is sent to your device when you access a Product. Cookies can remain on your device for varying periods of time. Some cookies are "session cookies," which means they only exist while your browser or application is open. These will be automatically deleted once you close the browser or application. Other cookies are "persistent cookies," which means they survive after your browser or application is closed. The service can use cookies to recognize your device when you open and use the service again. We use cookies to improve the quality of our service and to better understand how you interact with us. We use cookies to: 8.1. Verify login information. 8.2. Track traffic flow and travel patterns in connection with the Service. 8.3. Understand the total number of visitors and device types that continue to access the Service. 8.4. Monitor the performance of the Service and continuously improve it. 8.5. Customize and enhance your online experience. 8.6. To provide you with customer service. You have the choice whether to accept and set management cookies. Most devices (for mobile apps) and browsers (for web apps and pages) are initially set up to accept cookies and allow you to change your cookie settings. These settings can usually be found in your browser's Options or Preferences menu. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. You understand and know that some of our products/services can only be realized through the use of Cookies or similar technologies. However, if you refuse us to use Cookies and similar technologies to collect and use your relevant information, you may not be able to use our related information normally. Products and services may not provide the best service experience through our products and services, and some services may not work properly.
9.Information security
We use our best efforts and take appropriate security measures to prevent unauthorized access or unauthorized alteration, disclosure or tampering of data. We limit access to your personal information to our employees and relevant third-party service providers who need to know that information to operate, develop or improve our services. Although we will do our best to store the information collected on the Service in a secure operating environment that is not publicly accessible, we cannot guarantee the absolute security of information during transmission or storage on our systems, or that our security measures can completely prevent Third parties illegally obtain this information.
10. Update your information
We provide mechanisms for updating and correcting your personally identifiable information and non-personal information for many of our services. You also have the right to access the personal information we hold about you, how we use it and with whom we share it. You also have the right to correct this information. You can access and correct your personal information at any time by logging into your account.
11. Delete your data
You can request deletion of your data at any time by contacting us at contact@serealplus.com. We will evaluate such requests on a case-by-case basis. Subject to some of your requests, we may retain some of your data for as long as reasonably necessary for our legitimate business interests (including fraud detection and prevention) and to comply with our legal obligations (including tax, legal reporting and audit obligations) This may only be possible by logging out of your account. You may cancel your account by yourself or by contacting us. You understand and agree that after canceling your account, you will lose the right to access or use all or part of the Platform.
12. Changes to this policy
We may update this privacy policy from time to time. We will not reduce your rights under this privacy policy without your explicit consent. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or an on-site notification before the changes take effect. You can see when this policy was last updated by checking the “Last updated” date displayed at the top of this policy. We encourage you to periodically review this page for the latest information about our privacy practices. Please note that by accessing or using Sereal+ you agree to unconditionally accept the updated Privacy Policy.
13.Contact us
If you have any questions or concerns about this policy, you may email us at the following email address: contact@serealplus.com.
